Professional Services
Otelier Professional Services
Our Professional Services team will ensure a smooth onboarding and successful implementation of Otelier’s software solutions. We are here to guide you every step of the way with white glove consultation, a comprehensive onboarding roadmap and dedicated project management team.
Onboarding Partnership
Configure Your Properties
Initial setup based on hotel brand and core systems
Import Your Data
Centralize data from PMS, POS, Labor, Finance, GSS and more.
Mapping
Map data to impact how it will display in centralized dashboards
Validation + Handover
Ensure success with proper validation, change management and training
Tailored Professional Services Solutions
Our Professional Services are available a la carte or bundled together with our product for a full offering to create maximum value.
Onboarding Configurations
Onboarding
Services
Specialized
Services
Enhanced
Support
Managed
Services
Project Management Planning & Check-Ins
Delivery with Standard Integrations
Set up of Primary Reports & Validation
Training & Enablement
Standard Technical Support
Customized Reports & Dashboards
Integrations to Non-Standard Systems
Business Process Automation
Bespoke Trainings Based on Specific Need
Normalized Data Exports to 3rd Party Platforms
While Glove Support with Enhanced SLAs
Custom Support Tailored to Your Needs
Data Feed Monitoring & Reporting
Data / Mapping Tune Up
System Health & Engagement Reporting
Source System Changes
Maintenance of Custom Solutions
What Our Customers Say
Billy Copelan
Billy Copelan
Discover how hoteliers improve performance with Otelier
Learn how hotels of all sizes are using Otelier’s software platform to create value
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