Streamline Hotel Operations to Maximize Profitability with Otelier
Remove tedious and manual tasks from the property level by centralizing and automating back-office operations with Otelier’s comprehensive solutions tailored for hospitality operations leaders.
With Otelier software, hotel operators are saving:
60+
Manual back-office labor hours saved per property, annually
180+
Annual hours saved on nightly and monthly audit preparation
$4,000+
Paper and printing expenses saved per property, annually
Some of Our Partners
We partner with hotel operations leaders at single properties, small-to-large management companies, resorts, and brands around the world.
Solutions To Simplify Every Role Across Hotel Operations
Automate Routine Tasks for Seamless Operations
Centralize and securely store nightly reports in an indexed repository.
Automate signature workflows to save time and ensure accuracy.
Reduce compliance risks with real-time tracking and standardized processes.
Gain Actionable Insights to Enhance Service Quality
Aggregate data from multiple systems into customizable dashboards.
Identify opportunities to improve guest services and facilities.
Monitor key performance indicators to maintain consistency.
Increase Operational Accuracy Across Systems
Reduce manual errors, saving hours of time and preventing lost revenue.
Maintain accurate and transparent financial records across your portfolio.
Automate and optimize tasks such as OTA reconciliation and income journaling.
Hear Why Hospitality Leaders Say We're #1
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”
Jeremy Slone
Director of Technology, Brittain Resorts & Hotels
“General Managers serve as a Jack of All Trades – so, how do we get things off of their plate? Much of our accounting functions that years ago were done on property – such as sales tax reporting, cash management, cutting checks – is now centralized.”
Rob Smith
Crescent Hotels & Resorts
“We’re taking many of the GM’s responsibilities and bringing them into the administrative level at the corporate office. We’re able to get all our administrative work started in the morning – the KPIs are populated, and you can see monthly trends easily on the dashboard.”
Ankur Bhakta
Insignia Hotels
“Partnering with Otelier has solved a pretty large problem in terms of getting the right reports to the right people every day. It’s allowing accountants to do their actual job rather than spend their entire day chasing the data.”
Kyle McCaig
MCR Hotels
“We are always looking to centrally accomplish tasks. We want to make sure the hotels are concentrated on the staff, the assets, and the guests. We wanted to eliminate all of the dual paperwork.”
Heidi Wilcox
First Call Hospitality
“We were probably spending 6-7 hours a week paying invoices, and now we can do the work in almost half the time.”
Prince Singh
Five Rivers Hospitality
“We operate off RevPOG – Revenue Per Occupied Guest – which is 100% Otelier-derived. PMS reports often don’t provide granular outlet data, but Otelier fills that gap perfectly.”
Cecil Hopper
Miraval by Hyatt
“We wanted to transition from Excel spreadsheets into more advanced Business Analytics to gain a better understanding of our business and the data behind it.”
Sofia Baglini
Commercial Insights Manager, Mandarin Oriental
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”
Prince Singh
Chief Operating Officer Five Rivers Hospitality
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”
Rob Smith
Chief Financial Officer Crescent Hotels & Resorts
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”
Rob Smith
Chief Financial Officer Crescent Hotels & Resorts
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”
Rob Smith
Chief Financial Officer Crescent Hotels & Resorts
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”
Jeremy Slone
Director of Technology, Brittain Resorts & Hotels
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”
Jeremy Slone
Director of Technology, Brittain Resorts & Hotels
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”
Jeremy Slone
Director of Technology, Brittain Resorts & Hotels
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”
Prince Singh
Chief Operating Officer Five Rivers Hospitality
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”
Prince Singh
Chief Operating Officer Five Rivers Hospitality
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”
Prince Singh
Chief Operating Officer Five Rivers Hospitality
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”
Billy Copelan
Director of Revenue Management, Sea Island Resorts
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”
Billy Copelan
Director of Revenue Management, Sea Island Resorts
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”
Billy Copelan
Director of Revenue Management, Sea Island Resorts
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”
Billy Copelan
Director of Revenue Management, Sea Island Resorts
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”
Rob Smith
Chief Financial Officer Crescent Hotels & Resorts
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”
Jeremy Slone
Director of Technology, Brittain Resorts & Hotels
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”
Rob Smith
Chief Financial Officer Crescent Hotels & Resorts
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”
Jeremy Slone
Director of Technology, Brittain Resorts & Hotels
“We wanted to transition from Excel spreadsheets into more advanced Business Analytics to gain a better understanding of our business and the data behind it.”
Sofia Baglini
Commercial Insights Manager, Mandarin Oriental
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”
Billy Copelan
Director of Revenue Management, Sea Island Resorts
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”
Prince Singh
Chief Operating Officer Five Rivers Hospitality
Success Stories
Discover how leading hotel owners and operators are simplifying operations to save time, reduce cost, and increase profitability with Otelier.
Detailing a Decade of Digital Adoption at Crescent Hotels & Resorts. We caught up with Rob Smith, CFO at Crescent, to discuss an overhaul of the company’s technology stack to centralize operations in the name of efficiency.
Otelier has certified integrations with more than 450 leading hotel technology companies to provide centralized information in a unified data model, ensuring you have access to your data when and how you need it.
Otelier software is purpose-built for hospitality, spanning back office automation, business intelligence and budgeting & forecasting, to help hoteliers save time, reduce cost and increase revenue
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