New Critique functionality and workflow enhancements help hotel operators improve forecasting accuracy, collaboration, and accountability across their portfolios. 

SAN ANTONIO, June 10, 2026 – Otelier, a data platform built for hospitality, today announced it will showcase the latest version of TruePlan, its hospitality-specific budgeting and forecasting solution, during HITEC 2026 in San Antonio, June 15–18. 

Designed specifically for hotel owners, operators, and management companies, TruePlan simplifies budgeting and forecasting with hospitality-specific drivers, predictive models, and automated access to historical operational and financial data. The platform enables teams to collaborate around a single plan across their portfolio without the manual data gathering, spreadsheet management, and version control challenges that often slow decision-making. 

Among the latest enhancements is Critique, a new workflow that helps hotel teams provide context behind performance results and forecast changes. Through configurable commentary and review workflows, property leaders can explain monthly variances, operational challenges, market conditions, labor trends, and forecast assumptions directly within TruePlan. Above-property leadership can review, respond to, and analyze critiques across the portfolio, creating greater visibility and accountability throughout the planning process. 

Unlike traditional email- and spreadsheet-based review processes, Critique centralizes commentary alongside performance data, creating a permanent record of operational insights that can be shared across stakeholders and leveraged to identify portfolio-wide trends. Hotel operators can configure templates, reporting thresholds, review schedules, and required commentary fields to align with their organization’s planning and reporting requirements. The functionality supports monthly, quarterly, and other recurring review cycles while helping leadership teams better understand the factors driving property-level performance. 

“Forecasting isn’t just about the numbers – it’s about understanding the story behind them,” said Russell Meek, Head of Product for TruePlan at Otelier. “We’ve spent countless hours meeting with hotel owners, operators, finance leaders, accountants, and general managers to understand how they actually manage budgets and forecasts. The enhancements we’ve introduced in TruePlan, including Critique, are a direct result of that feedback. We’re focused on delivering practical tools that make planning easier, improve collaboration, and ultimately help hotels operate more profitably.” 

Additional TruePlan enhancements released throughout 2026 include: 

• Improved Forecast Workflow Visibility, providing clearer insight into forecast status, approvals, and progression across teams and properties. 
• Expanded Portfolio-Level Forecasting Visibility, giving leadership teams a more comprehensive view of forecast performance and trends across their portfolios. 
• Forecast Workflow Usability Enhancements, including navigation and workflow improvements designed to reduce friction and increase efficiency. 
• Expanded Collaboration Features that improve alignment between operations, finance, accounting, and ownership teams throughout the planning process. 

TruePlan is part of Otelier’s integrated hospitality data platform, which helps hotel owners and operators centralize data, automate back-office processes, and improve decision-making. At HITEC, attendees can also explore IntelliSight for business intelligence and analytics, Rec for financial reconciliations and income journaling, DigiAudit for night audit compliance and report storage, and OpsPack for operational reporting and performance visibility. Together, these solutions provide hotel teams with a single source of trusted operational and financial data across the enterprise. 

Learn more about Otelier and its hospitality data platform at otelier.io, or schedule a meeting with the team at Booth #2431 during HITEC in San Antonio. 

About Otelier
Otelier is a hospitality data platform powering the future of hotel operations. Serving more than 10,000 hotels worldwide, Otelier provides the industry’s most comprehensive platform to help hotel owners and operators automate back-office processes and unlock a 360-degree view of their businesses. With more than 30 years of experience, Otelier is trusted by leading hotel management companies, ownership groups, and global brands for real-time visibility into financial and operational performance. Learn more at otelier.io.