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Leading Global Hotel Brands Trust Otelier to Standardize Data and Drive Profitability

From global powerhouses like Marriott to lifestyle champions like Margaritaville, Otelier empowers hotel brands to centralize data, streamline operations, and provide franchisees with the tools to optimize revenue and efficiency – ensuring consistency, cost savings, and smarter decision-making across your portfolio.
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Brands

Ensuring consistency across hotel brands

With Otelier software, hotel brands are experiencing:

100+

Labor hours saved per month across departments building reports and dashboards

7%

Ancillary revenue lift gained by measuring, yielding, and operationalizing data

1-3%

GOP increase by combining revenue lifts with more visibility into expense data

Some of Our Partners

We work with the world’s top hotel brands, helping them optimize operations across their portfolios.

Standardize, Centralize, and Optimize – at Scale

A Unified Data Platform for Every Property in Your Portfolio Benefits:

  • Standardize financial and operational reporting across all properties and management companies.
  • Roll up data across different PMS, POS, and accounting systems into a single, enterprise-wide view.
  • Provide franchisees with real-time insights to optimize performance while maintaining brand consistency.

Streamline Operations Across Your Brand’s Portfolio Benefits:

  • Automate financial reconciliation and income journals with Rec.
  • Reduce manual work in budgeting and forecasting with TruePlan.
  • Ensure portfoliowide audit compliance and data standardization with DigiAudit.

Unlock Revenue & Profitability Insights Across Your Brand Benefits:

  • Measure revenue per occupied guest (RevPOG) and other key brand-wide KPIs.
  • Track macro trends across properties, regions, and segments.
  • Optimize pricing, staffing, and forecasting with real-time and historical data.
See how Otelier helps hotel brands centralize data and optimize franchisee performance.
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Hear Why Hospitality Leaders Say We're #1

“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”

Jeremy Slone

Director of Technology, Brittain Resorts & Hotels
“General Managers serve as a Jack of All Trades – so, how do we get things off of their plate? Much of our accounting functions that years ago were done on property – such as sales tax reporting, cash management, cutting checks – is now centralized.”

Rob Smith

Crescent Hotels & Resorts
“We’re taking many of the GM’s responsibilities and bringing them into the administrative level at the corporate office. We’re able to get all our administrative work started in the morning – the KPIs are populated, and you can see monthly trends easily on the dashboard.”

Ankur Bhakta

Insignia Hotels
“Partnering with Otelier has solved a pretty large problem in terms of getting the right reports to the right people every day. It’s allowing accountants to do their actual job rather than spend their entire day chasing the data.”

Kyle McCaig

MCR Hotels
“We are always looking to centrally accomplish tasks. We want to make sure the hotels are concentrated on the staff, the assets, and the guests. We wanted to eliminate all of the dual paperwork.”

Heidi Wilcox

First Call Hospitality
“We were probably spending 6-7 hours a week paying invoices, and now we can do the work in almost half the time.”

Prince Singh

Five Rivers Hospitality
“We operate off RevPOG – Revenue Per Occupied Guest – which is 100% Otelier-derived. PMS reports often don’t provide granular outlet data, but Otelier fills that gap perfectly.”

Cecil Hopper

Miraval by Hyatt
“We wanted to transition from Excel spreadsheets into more advanced Business Analytics to gain a better understanding of our business and the data behind it.”

Sofia Baglini

Commercial Insights Manager, Mandarin Oriental
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”

Prince Singh

Chief Operating Officer Five Rivers Hospitality
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”

Rob Smith

Chief Financial Officer Crescent Hotels & Resorts
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”

Rob Smith

Chief Financial Officer Crescent Hotels & Resorts
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”

Rob Smith

Chief Financial Officer Crescent Hotels & Resorts
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”

Jeremy Slone

Director of Technology, Brittain Resorts & Hotels
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”

Jeremy Slone

Director of Technology, Brittain Resorts & Hotels
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”

Jeremy Slone

Director of Technology, Brittain Resorts & Hotels
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”

Prince Singh

Chief Operating Officer Five Rivers Hospitality
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”

Prince Singh

Chief Operating Officer Five Rivers Hospitality
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”

Prince Singh

Chief Operating Officer Five Rivers Hospitality
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”

Billy Copelan

Director of Revenue Management, Sea Island Resorts
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”

Billy Copelan

Director of Revenue Management, Sea Island Resorts
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”

Billy Copelan

Director of Revenue Management, Sea Island Resorts
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”

Billy Copelan

Director of Revenue Management, Sea Island Resorts
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”

Rob Smith

Chief Financial Officer Crescent Hotels & Resorts
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”

Jeremy Slone

Director of Technology, Brittain Resorts & Hotels
“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”

Rob Smith

Chief Financial Officer Crescent Hotels & Resorts
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”

Jeremy Slone

Director of Technology, Brittain Resorts & Hotels
“We wanted to transition from Excel spreadsheets into more advanced Business Analytics to gain a better understanding of our business and the data behind it.”

Sofia Baglini

Commercial Insights Manager, Mandarin Oriental
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”

Billy Copelan

Director of Revenue Management, Sea Island Resorts
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”

Prince Singh

Chief Operating Officer Five Rivers Hospitality

Success Stories

Discover how leading hotel brands are leveraging Otelier’s technology to improve efficiency and profitability.
View Resource Hub
Mandarin Oriental

Data Visualization Powers Mandarin Oriental’s Business Intelligence Strategy

Leadership at Mandarin Oriental teamed with Otelier to implement more advanced Business Intelligence, gaining a better understanding of the data behind their business.

Read The Story

Hyatt Resort Revenue Strategy Requires Bespoke Hotel Business Intelligence

Hyatt has embraced data-driven strategies to optimize resort revenue and enhance operational efficiency at their spa-driven brand, Miraval.

Read The Story

Your Favorite Systems Integrate with Otelier

Otelier has certified integrations with 440+ hospitality technology solutions, ensuring seamless access to real-time data across your entire brand portfolio.

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Standardize and Scale Your Hotel Brand’s Performance

Discover how Otelier’s automation, forecasting, and business intelligence tools help brands drive efficiency, reduce costs, and empower franchisees.
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Learn More About Each of Our Products

Otelier software is purpose-built for hospitality, spanning back office automation, business intelligence and budgeting & forecasting, to help hoteliers save time, reduce cost and increase revenue

Additional Resources for Hotel Brands

Explore Best Practices

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Hyatt Resort Revenue Strategy Requires Bespoke Hotel Business Intelligence

How Hyatt uses Otelier to drive data-driven revenue optimization across its spa properties.
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Why Customer Collaboration is Key to Solving Hospitality’s Toughest Challenges

How hotel brands can collaborate with owners, operators, and vendors to implement smarter technology solutions.
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