Operations

Streamline Hotel Operations to Maximize Profitability with Otelier

Remove tedious and manual tasks from the property level by centralizing and automating back-office operations with Otelier’s comprehensive solutions tailored for hospitality operations leaders.

Operations

With Otelier software, hotel operators are saving:

60+

Manual back-office labor hours saved per property, annually

180+

Annual hours saved on nightly and monthly audit preparation

$4,000+

Paper and printing expenses saved per property, annually

Some of Our Partners

We partner with hotel operations leaders at single properties, small-to-large management companies, resorts, and brands around the world.

Solutions To Simplify Every Role Across Hotel Operations

Automate Routine Tasks for Seamless Operations

  • Centralize and securely store nightly reports in an indexed repository.
  • Automate signature workflows to save time and ensure accuracy.
  • Reduce compliance risks with real-time tracking and standardized processes.

Gain Actionable Insights to Enhance Service Quality

  • Aggregate data from multiple systems into customizable dashboards.
  • Identify opportunities to improve guest services and facilities.
  • Monitor key performance indicators to maintain consistency.

Increase Operational Accuracy Across Systems

  • Reduce manual errors, saving hours of time and preventing lost revenue.
  • Maintain accurate and transparent financial records across your portfolio.
  • Automate and optimize tasks such as OTA reconciliation and income journaling.

Hear Why Hospitality Leaders Say We're #1

“The manual processes of printing, storing, and sending reports were inefficient. Now, we’re not having to print reports, we’re getting things done digitally. With the reductions in accounting staff in our industry, this time saver is huge.”

Rob Smith

Chief Financial Officer Crescent Hotels & Resorts
“With generative AI, it’s not just graphs and charts, but we can do short analysis of those numbers and put them in a more common language.”

Jeremy Slone

Director of Technology, Brittain Resorts & Hotels
“We wanted to transition from Excel spreadsheets into more advanced Business Analytics to gain a better understanding of our business and the data behind it.”

Sofia Baglini

Commercial Insights Manager, Mandarin Oriental
“First, being able to capture all the data is huge. Then, being able to put it into usable forms for all of our leadership in different areas – that is the key to total revenue optimization across the entire resort.”

Billy Copelan

Director of Revenue Management, Sea Island Resorts
“We’re giving our GMs a dashboard that shows everything they need to know, compares current budget with budget last year, and shows all guest issues right in the same place. You don’t even have to do anything, it’s just all automatic.”

Prince Singh

Chief Operating Officer Five Rivers Hospitality

Success Stories

Discover how leading hotel owners and operators are simplifying operations to save time, reduce cost, and increase profitability with Otelier.

Focus on Efficiencies Through Back Office Software Keeps MCR Hotels Ahead.

Detailing a Decade of Digital Adoption at Crescent Hotels & Resorts. We caught up with Rob Smith, CFO at Crescent, to discuss an overhaul of the company’s technology stack to centralize operations in the name of efficiency.

Operational Shift: Less Paperwork, More Guest Attention at McNeill Hotel Company

Your Favorite Systems Integrate with Otelier

Otelier has certified integrations with more than 450 leading hotel technology companies to provide centralized information in a unified data model, ensuring you have access to your data when and how you need it.

Level Up Your Operations Management Game

Discover how revenue management tools from Otelier will empower you to make data-driven decisions that drive profit.

Learn More About Each of Our Products

Otelier software is purpose-built for hospitality, spanning back office automation, business intelligence and budgeting & forecasting, to help hoteliers save time, reduce cost and increase revenue

Additional Hotel Revenue Management Resources

10 Hotel Operators Using Automation to Cut Costs and Elevate Guest Experiences

Discover how these 10 hotel companies are on the forefront of innovation, using automation to streamline operations, reduce labor costs, and return the focus to providing exceptional guest experiences.

The 2025 Hotelier’s Planning Calendar: Your Guide to Hotel Management & Industry Events

A must-have tool for hotel owners and management teams who want to stay organized, track important operational deadlines, and attend key global hospitality events.

6 Ways Hotel Automation Can Help Reduce Labor Costs in 2025

Hotel operators are under pressure to maintain profitability while navigating rising wages, and hotel automation provides a clear path to increased efficiency.